The Times reports that £7 million has been spent conducting a time-and-motion study, the upshot of which is that staff at National Insurance are being told not only what they may and what they may not put on their desks, but what must sit where. The “Lean” programme by logistics consultants Unipart actually sets out where a civil servant should position their phones, their mouse and even their pens to provide for optimal efficiency in desk usage.
The idea that we are all identical and that the Government knows best what we need and how we should go about leading our lives is rooted at the heart of the socialist idea of progress
(Liberal progressives, by comparison, believe that progress is good but should be allowed to advance naturally rather than being driven by a controlling mind – the state; ‘conservative progressive’ is an oxymoron).I have never been an advocate of the “clear desk policy” (as you can see!) and firmly believe that a man’s desk is his kingdom (and “The king is emperor in his kingdom”, as the French could have told us 600 years ago). In fact, a messy desk may represent a representation of the mind of its owner:
People spread stuff over their desks not because they are too lazy to file it, but because the paper serves as a physical representation of what is going on in their heads—“a temporary holding pattern for ideas and inputs which they cannot yet categorise or even decide how they might use”, as [Alison Kidd, a psychologist] puts it. The clutter cannot be filed because it has not been categorised. By the time the worker's ideas have taken form, and the clutter could be categorised, it has served its purpose and can therefore be binned. Filing it is a waste of time. (In praise of clutter, The Economist, 19 Dec. 2002)
More to the point, it is one small way that an individual can express their freedom in the workplace. Not all workplaces are dark, satanic mills, but many (and Whitehall in particular) try to impose a rigid uniformity on their employees. A few “inactive” tea cups and a photograph of one’s children are not clutter; they are a workers cry that "I am not a number, I am a free man!".
The Lean Programme appears to be a terribly misjudged attempt to achieve a notional productivity rise at the expense of worker’s freedom. It is a sad statement of the mindset of Labour ministers. It is also a pointless waste of our taxes; at a time when the Government is complaining that Freedom of Information legislation is too expensive and are trying to save £12 million by curbing our right to hold ministers to account, I for one can think of better ways to spend that money.
People spread stuff over their desks not because they are too lazy to file it, but because the paper serves as a physical representation of what is going on in their heads—“a temporary holding pattern for ideas and inputs which they cannot yet categorise or even decide how they might use”, as [Alison Kidd, a psychologist] puts it. The clutter cannot be filed because it has not been categorised. By the time the worker's ideas have taken form, and the clutter could be categorised, it has served its purpose and can therefore be binned. Filing it is a waste of time. (In praise of clutter, The Economist, 19 Dec. 2002)
More to the point, it is one small way that an individual can express their freedom in the workplace. Not all workplaces are dark, satanic mills, but many (and Whitehall in particular) try to impose a rigid uniformity on their employees. A few “inactive” tea cups and a photograph of one’s children are not clutter; they are a workers cry that "I am not a number, I am a free man!".
The Lean Programme appears to be a terribly misjudged attempt to achieve a notional productivity rise at the expense of worker’s freedom. It is a sad statement of the mindset of Labour ministers. It is also a pointless waste of our taxes; at a time when the Government is complaining that Freedom of Information legislation is too expensive and are trying to save £12 million by curbing our right to hold ministers to account, I for one can think of better ways to spend that money.
